On all said drives, I couldn’t find a single Apple folder under Program Files.ģ. The desktop set-up I have is quite confusing as it had three drives: C, D and E. There was no support driver so I had to download it.Ģ. BUT the iPad was charging, thereby, I guess I’m using a supported cable (?)ġ. No Trust Prompt appeared (if ever this could be a problem)ģ. Note: If you don’t see your device listed here, ensure you have selected to trust the PC on the device and you are using a supported cable.”ġ. Your iPhone or iPad should be displayed in the “Unspecified” section. Good day! I have a Windows 10 PC and in the following steps stated: Uninstall and reinstall iTunes and the folder should be re-created. It is possible your installation of iTunes didn’t include it. Ensure the following services are set to start automatically and are started:.Select the “ Start” button,, type “ services.msc“, then press “ Enter“.Your Apple device should now be detected successfully within iTunes. Unzip the folder somewhere, then point Windows to the files. Note: Since a few of you have messaged me that you still don’t see this folder, I have zipped up the files and made them available for download here.
If you still don’t see it, try uninstalling and reinstalling iTunes. If you don’t have this folder, check in “C:\Program Files (x86)\ Common Files\Apple\Mobile Device Support\Drivers“. Select “ Browse…” then navigate to “ C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers“.Choose “ Browse my computer for driver software“.Select the “ Driver” tab, then select “ Update Driver“.From the “ General” tab, select the “ Change settings” button.Select the “ Hardware” tab, then click the “ Properties” button.Note: If you don’t see your device listed here, ensure you have selected to trust the PC on the device and you are using a supported cable. Your iPhone or iPad should be displayed in the “ Unspecified” section.Select “ Control Panel” in the list of items to open.In Windows, select “ Start“, then type “ Control Panel“.If there is any prompt to “ Trust“, select to trust the device. Ensure your device is on the Home screen.Plug your Apple device into a USB port on your computer using the included USB cable.Ensure the latest version of iTunes is installed.
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